• Unlimited data usage!
  • Short term contract OK!
  • No credit card needed!
  • Unlimited data usage!
  • Short term contract OK!
  • No credit card needed!
  • Unlimited data usage!
  • Short term contract OK!
  • No credit card needed!

【Regarding Delayed Shipment】


First we would like to express our deepest gratitude for your products and services at JP Mobile.

Regarding shipment schedule, we are afraid that shipment could be delayed due to earthquake and typhoon in certain areas.

We are deeply sorry for any inconvenience this may cause, and we hope for your understanding and kind consideration.

The 3 FEATURES

benefit1

Multilingual support

User support in English・Vietnamese・Chinese・Japanese.

We offer JP Smart SIM user support and detailed billing information in 4 languages. Please feel free to contact us for any questions through Messenger, WeChat, LINE, WhatsApp or Email.

benefit2

Easily apply

Easily apply with just your Passport.

With your passport or Residence card, you can easily apply online.

benefit3

Fastest procedure ever!

Start use from tomorrow!.

Once the first payment is confirmed, we will start shipping the Wifi router at the shortest on the same day. You can start using WiFi from the very next day.

4.png

3 Free SERVICES

5.png

No Mothly Fee First Month

Monthly fee is free for the month since the day of application.For example, if you applied for our service on 10/5, the monthly fee for October will not be charged.

※The basic fee free for first month campaign is applied only to customers who use our services for more than 3 months.
6.png

Free Shipping

We offer free shipping to address in Japan. At the shortest, the SIM card will arrive 1 day after the order was completed.

7.png

No Contract Termination Fee

We are now having Opening Campaign. If you apply now, you will not have to pay any cancellation fee later when you stop using our service.

4.png
  • Battery Life 18.5 hours
  • Support up to 8 WiFi tetherings.
  • Maximum speed: Download 187.5 Kbps、Upload 37.5Kbps
  • Coverage Area: Softbank
  • Battery Life 18.5 hours
  • Support up to 8 WiFi tetherings.
  • Maximum speed: Download 187.5 Kbps、Upload 37.5Kbps
  • Coverage Area: Softbank

Important Notices・Service Details

  • ※The basic fee free for first month campaign is applied only to customers who use our services for more than 3 months.(Not including the 1st month)

  • Basic charges for data transmission. Free basic charges for the first month when you make the contract include: basic charges for data transmission and other basic fees (Universal fee).

  • Safety Support Pack: (Appliable only at the start of the contract)
    ※Device Status and payment : Loss 10,000 yen (non-subcriber 20,000 yen) Damage 0 yen (non-subcriber 20,000 yen) Malfunction 0 yen

  • ※1 30GB LTE PLAN:There is a limit of 1GB of data usage per day. If daily data usage exceeds the 1GB, the speed will be reduced to 128 kbps.

  • ※2 Unlimited WiFi Plan:In order to prevent traffic congestion during peak time, there is be a speed limit restriction (in case usage data reached 10GB within 3 days). Internet speed exceeding this threshold will be limited to only 128Kbps.

  • The deposit will be refunded at the time of contract termination to the bank account that the customer registered in the deposit refund form. The refund amount will be the initial deposit minus the billed amount for last month and termination commission fee.

  • The minimum contract term for this service is 3 months starting from the next month of the opening month. If contract termination is made before the end of the contracted service period, there will be an early termination fee of 9,500 yen (tax excluded). ※Applicable for users registering from 2018/11/1

  • You cannot choose the type of device.

  • If you do not return the device at the time of contract cancellation, we will use the deposit money to pay for the device.

  • For contract termination, the posting method of WIFI router is not designated, but customer is responsible for the posting fee. If the posting fee is set as cash on delivery, the deposit would be refunded after deducting the posting fee. Maintenance fee may be requested if the WIFI router has any damage.Maximum 20,000yen would be requested without Safety Support Pack coverage. If the SIM card is lost or is not returned with the WIFI router, 3,000yen would be requested for SIM card republishment.

  • The contract termination month would be month which the Wifi router arrives at our Kyoto office
    If you want to terminate the contract in next month, please contact our customer supporting center before 23rd of this month.
    Afterwards, please send the WIFI router, USB cord and AC adaptor (total 3 items) back to our Kyoto office.
    2,000yen would be charged if USB cord or AC adaptor is lost.
    Please kindly reminded that if the WIFI router is not returned at the end of the month, monthly fee of next month will be charged.
    All incompleted payment will be deducted from your deposit.
    Deposit refund:
    The deposit will be refunded to your bank account at the end of next month after contract termination.
    All incompleted payment will be deducted from your deposit and the remaining amount will be refunded.
    Please submit the correct bank account information when terminating your contract.
    Name 本人お名前:
    Bank Name 銀行名 :
    Branch name 支店名 :
    Account type: Saving account or Checking Account 口座種別 : 普通・当座
    Account number 口座番号 :
    Account holder name (Katakana) 口座名義(カナ):

    JP Mobile address:
    JP Mobile (WIFI return)
    Address:〒600-8815
    Room 213, Building#6, Kyoto Research Park,
    93 Chudoji Awatacho, Shimogyo-ku, Kyoto 600-8815, Japan
    TEL:075-315-5906

  • All prices indicated in this document are tax excluded, if there is no special mention.

Application Steps



Apply

Use your Passport or Residence card to easily apply on the Internet.

Finish Payment

Please finish initial payment

Receive your WiFi

We offer free shipping to address in Japan.

Start Using!

Turn on the power and start using.

Payment methods


Convenient stores

pm1.png

Credit card or bank account is not required. You can make payments at convenient stores using SmartPit card.
What is Smart Pit Card?>> URL: https://www.jpsmart.net/
support/payment/

aa.png

Credit Card

pm2.png

We accept various credit cards.

bb.png

Paycard

pm3.png

You can make payment using different Paycard.

FAQ



Please complete the cancellation procedure on My Page. After that, please send back the WiFi router・USB cord・Adapter to our office. Once the device arrives back, you can request for the deposit refund and we will transfer the deposit to your designated bank account. (In cases where the wifi router sustains damage, we will deduct the damage cost directly from the deposit)

Customer will bear the delivery fee.

Termination month will be decided based on the time when we received your termination request.

a. Termination request received from 1st – 24th → Contract ends that month.
b. Termination request received from 25th – end of the month → Contract ends at the last day of the following month.

Regardless of the date when the termination request is made, *Basic fee* and *Monthly usage fee* will still be calculated until the end of the month when the contract ends. You need to complete all your pending payments in order to terminate your contract.

Return address: 〒600-8815
Room 213, Building #6, Kyoto Research Park,
93 Chudoji Awatacho, Shimogyo-ku, Kyoto 600-8815,
Japan JP-Mobile Ltd.
TEL: 075-315-5906
Please send us a request through My Page. Once we receive the out-of-order device, we will send another one to you. If you a Safety Support Pack subcriber, you will receive the replace for demaged device for free.
We use Softbank’s network line – a major telecommunication company in Japan, with WiFi service covering most of Japan.
Please check Sofbank’s site for details of coverage area information.
See Softbank >>
Absolute. The WiFi router supports upto 8 devices at one time.
That is not possible. You can only use in Japan.
Yes, the deposit will be transfered to the customer's designated bank account (Japanese banks only). (In cases where the wifi device sustains damanages, the cost will be deducted from the deposit) We will start processing deposit refund once the WiFi router arrives back at our office. The process normally takes 1 month.
Unfortunately, data rollever is not available. Please understand!