Free contract administration fee
Free monthly fee of the first contract month
50% off on monthly fee of the 2nd and 3rd month
※Target: Applications for over 6GB internet data.
This is a big chance to keep your current number and get a cheaper monthly fee for your mobile phone service
What is MNP (Mobile Number Portability)
Mobile Number Portability. This is the system that when you change your mobile phone service company, you can use your current phone number and use the service of a new company.
Therefore
If you transfer number to DX Hub... You can keep your current phone number
Comparing to other Japan major carriers
enjoy the new service with a lower monthly basic fee
MNP Process
-
1Prepare documents required for the contract.
-
2Receive MNP reservation number from the current provider.
-
3Apply for MNP at DX Hub.
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4Complete payment for the initial fee.
-
5DX Hub checks customer’s identity verification documents.
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6SIM card will be delivered to customer’s registered address.
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7Customer receives Sim card.
-
8MNP transfer on switchover date.※
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9Setup APN to get access to the mobile network.
※Contract be ended with your current provider, and your mobile phone number will be under contract with DX Hub.
MNP Available
Campaign In Progress
OUR PRICE
| Plan | 1GB | 3GB | 6GB | 12GB | 25GB | 50GB |
| Monthly Charges |
980 yen
(1,078 yen/month tax included) |
1,480 yen
(1,628 yen/month tax included) |
1,980 yen
(2,178 yen/month tax included) |
2,480 yen
(2,728 yen/month tax included) |
3,980 yen
(4,378 yen/month tax included) |
5,980 yen
(6,578 yen/month tax included) |
| Price During Campaign |
800 yen(880 yen/month tax included) |
1,280 yen(1,408 yen/month tax included) |
1,780 yen(1,958 yen/month tax included) |
1,980 yen(2,178 yen/month tax included) |
3,480yen(3,828 yen/month tax included) |
4,980 yen(5,478 yen/month tax included) |
| Contract Commission Fee | 3,300 yen(tax included) | |||||
| Apply | Apply | Apply | Apply | Apply | Apply | |
| Plan | Monthly Charges | Price During Campaign |
|
1GB |
980 yen
(1,078 yen/month tax included) |
800 yen(880 yen/month tax included) Apply |
|
3GB |
1,480 yen
(1,628 yen/month tax included) |
1,280 yen(1,408 yen/month tax included) Apply |
|
6GB |
1,980 yen
(2,178 yen/month tax included) |
1,780 yen(1,958 yen/month tax included) Apply |
|
12GB |
2,480 yen
(2,728 yen/month tax included) |
1,980 yen(2,178 yen/month tax included) Apply |
|
25GB |
3,980 yen
(4,378 yen/month tax included) |
3,480 yen(3,828 yen/month tax included) Apply |
|
50GB |
5,980 yen
(6,578 yen/month tax included) |
4,980 yen(5,478 yen/month tax included) Apply |
|
Contract Commission Fee 3,300 yen(tax included) |
Other Fees
| Call charges | Local - 22 yen(tax included) per 30 seconds (International calls are not available) |
| SMS Usage Fee | Domestic: 3.3 yen/message (tax included) Overseas: 110 yen/message (tax included) |
| Data Recharge | 880 yen(tax included)/1GB |
| Contract Termination Commission Fee | Free |
Other Conditions
| Minimum Usage Period | None |
| Documents Required for Application | Residence card
(valid for over 30 days from the date of application) |
| Plan Change | Available（starting from next month after sending request） |
Check Required Documents for Contract
- Only available for the applicant himself, who’s 18 years old and above.
- Residence card with over 31 days left before the expiry date and current address printed on it. (If you are a Japanese national, you will need an ID with a photo showing your current address within the expiration date)
- Initial cost (varies with each plan)
- MNP (number portability) reservation number (with expiration date remaining of 7 days or more)
- Please unlock the smartphone SIM lock beforehand.
Receiving MNP Reservation Number
- The expiry date for the MNP reservation number will be 15 days after it is issued. (including the day of issue)
- We can not accept if there is not at least 7 days or more remaining when applying.
- The name on the MNP reservation number and the name of the application must be the same.
〈How to obtain MNP reservation number〉
NTT DOCOMO
| How To Use | Reception Desk | Reception Hours |
|---|---|---|
| Mobile Phone: | 151 | 9:00～20:00 |
| Fixed Phone: | 0120-800-000 | 9:00～20:00 |
| WEB | My Docomo | 9:00～21:30 |
au
| How To Use | Reception Desk | Reception Hours |
|---|---|---|
| Mobile/Fixed Phone: | 0077-75470 | 9:00～20:00 |
| WEB | My au | 9:00～20:00 |
SoftBank
| How To Use | Reception Desk | Reception Hours |
|---|---|---|
| Mobile/Fixed Phone: | 0800-100-5533 | 9:00～20:00 |
| WEB | My SoftBank | 9:00～20:00 |
Y!Mobile
| How To Use | Reception Desk | Reception Hours |
|---|---|---|
| Mobile/Fixed Phone: | 0570-039-151 | 9:00～20:00 |
| WEB | My Y!mobile | 9:00～20:00 |
Application ~ Identity Verification
- Please apply from the DX Hub application page.
- After application, please complete payment for the initial fee.
Important points for MNP service
- The name on the contract with current mobile company and the name of the person signing the contract with DX Hub must be the same. (You can not switch from a friend or family member).
- Inputted information and MNP required information has to be the same. (including: phone number, MNP reservation number, MNP reservation expiry date, name, name in Katakana, birth date, and gender)
- Please choose the switchover date by selecting at least 4 days after the application date (within the expiration date of MNP)
- If there is any information that is incorrect (inputted information, MNP information, identity verifying information), sim card will not be sent out, nor will it be able to switch over. In that case, we do not accept requests for a refund.
- MNP reservation number can not be accepted if there is 7 days or more remaining until the due date at the time of application. If it is within 7 days, please acquire the MNP reservation number again.
- Please note that identity verification takes time, and that there are occasions that customers will have to apply for another switchover date or MNP reservation number.
SIM Card Arrival ~ Starting Usage
- Sim card will be activated on the same day as the MNP switchover date chosen during application.
- After activation, please insert the sim card and set up the APN settings.
Convenience Store
Direct Debit
Credit card
Other Payment Methods